Customers pay to ship to us. We pay to ship exchanges to you.
All returns must be received within 30 days of purchase, except holiday orders.
Holiday Orders October 25-
December 24 may be exchanged or refunded until January 8. Shop early for Christmas and have ample time to exchange the
- All items must be unworn.
- All Items must be in their original packaging (not the shipping box)
- Tags must be undamaged
- Custom items are non-refundable. Items must be inspected and defects reported within 5 business days due to manufacturer restrictions.
PARTIAL REFUND OR EXCHANGE
Items that do not meet inspection standards and cannot be resold as NEW, may be partially refunded or store credit issued at the sellers sole discretion.
DEFECTIVE OR MALFUNCTION
Report problems within 5 business days. We will issue a call tag to pick up merchandise that arrives defective.
Ship the items back in the original packaging with all tags to:
2633 NE 26th Ave
Lighthouse Pt, FL 33064-8317
Insert the packing slip or return order form with instructions. To expedite delivery of your replacement item, we recommend you place a new order to guarantee the stock and we'll refund your original order within 1 business day of receipt.